Dear Campus Community,

Information Technology Services (ITS) extends a warm welcome to new and returning students, faculty and staff. Please review the following important information:

• On Jan. 31, ITS will begin making configuration changes to improve Microsoft Office 365 email security. ITS will also implement additional protections against malicious websites later this spring. For more information, visit memphis.edu/its/security/initiatives.php.
• Be vigilant about phishing and other email scams, especially gift card, financial or employment scams that sound too good to be true. It is a violation of policy to share University passwords. University personnel will never ask for your University password. Visit memphis.edu/its/security/phishing.php for more information.
• Review policies regarding information technology at memphis.edu/umtech/service_desk/policies/it_policies.php.

For technical assistance, visit umhelpdesk.memphis.edu to submit requests online, call 901.678.8888 or email umtech@memphis.edu.

Regards,

Robert Jackson, Ed.D.
Chief Information Officer