Welcome from Information Technology Services

Information Technology Services (ITS) welcomes you to the University of Memphis. The start of a new academic year is an exciting time for us all. Please take a moment to read these important reminders:

  • Forward any suspicious email to abuse@memphis.edu for analysis. Be especially vigilant for financial, gift card or employment scams. Do not click suspicious links, open attachments in suspicious emails, or text personal information to suspicious phone numbers.
  • Review tips for protecting your personal information at memphis.edu/its/security.
  • Visit memphis.edu/umtech/service_desk/policies/it_policies.php to review information technology policies.
  • Students are encouraged to enroll in multi-factor authentication (Duo) to obtain additional security protections. Information about enrolling in multi-factor authentication is provided on the Duo information page located at memphis.edu/duo.

For technical assistance, please contact the ITS Service Desk at umhelpdesk.memphis.edu, call 901.678.8888 or email umtech@memphis.edu.

Training on eCourseware (D2L) & Posting a Syllabus

ITS Center for Teaching & Learning (CTL) would like to invite you to an eCourseware training session. This session is especially designed to cover two topics:

  • How to log in to eCourseware (also known as D2L)
  • How to post a syllabus to your course

We are providing two opportunities for this training:

1)  Date/Time: Thursday, Aug. 6, 4:00 PM


Meeting ID: 976 2096 9596
Passcode: 048437

2)  Date/Time: Friday, Aug. 7, 10:00 AM


Meeting ID: 915 1904 3017
Passcode: 580641

Note: Please have your syllabus accessible and ready to upload.

If you’d like to try these tasks on your own, here are a few tutorials:

  1. How to log into eCourseware: Link to video
  2. How to post a syllabus to your course: Link to video
  3. Want the instructions in writing? View them on our website

For more info on eCourseware training, visit the Keep Teaching website.