By Aug. 12, the UofM will have completed the transition to Microsoft Teams as our primary conferencing service. You can read more about that change, including answers to common questions, on our Zoom to Teams Transition webpage.

 

As part of this transition, you will soon be assigned a conference phone number and secure PIN. This number will enable any meeting participant to attend a Teams meeting via phone call.

 

When your local number and PIN have been assigned, you will receive an email from Microsoft Audio Conferencing <maccount@microsoft.com> with the subject, “You now have Audio Conferencing for Microsoft Teams – Here is your dial-in information and PIN”. No action will be required from this email; its purpose is informational only.

 

The email will also contain detailed information about joining meetings via phone. This is an additional service that is only necessary if any meeting participants choose to attend via phone call. Your unique and confidential PIN is only needed if you are the first to join the meeting and are doing so via phone call. All other aspects of Teams meetings (e.g., connecting via computer or mobile device) will remain unchanged.

 

If you would like to attend training for Teams, visit the UM3D Teams Training page. For all other questions about Teams, please contact your Local Service Provider or the ITS Service Desk at umtech@memphis.edu or 901.678.8888.

 

Carolyn Sue Hull-Toye, Ed.D.
Assistant Chief Information Officer