Dear Colleagues,

As shared in previous emails, ITS is increasing the cadence of software updates in response to vendor-required updates and security patches. Some software updates require system restarts. Please restart systems and apply software patches promptly to ensure compliance with University policy and the security of campus infrastructure. In accordance with University policy, ITS staff will follow up with individuals to assist with securing their devices.

Security patches and updates are released monthly. Systems must be restarted/rebooted at least monthly. ITS recommends weekly manual restarts to ensure the best security. Browsers and Microsoft Office application updates should be applied when available. Please visit our Updating Your Devices webpage for information on how to apply updates to University software and systems.

ITS is monitoring compliance in the application of updates and patches. We are identifying procedures that will force system restarts if necessary.

Thank you for understanding and for your support in our efforts to protect the University infrastructure.

For more information about rebooting your device and other best practices, visit the IT Security Policies and Guidelines webpage. If you need assistance with this or any other technology needs, contact the ITS Service Desk at umtech@memphis.edu or 901.678.8888.

Regards,

Karen Bell

Interim Chief Information Officer