Dear Campus Community,

As the holidays approach, Information Technology Services (ITS) is providing the following reminders to help protect your personal information and University data:

• Lock away any documents or devices with sensitive information before leaving your campus workspace or residence for the holidays.
• Vehicle break-ins are more frequent this time of year. Don’t leave phones, computers, or other valuables in your car.
• Scammers use fear and anxiety to trigger impulsive reactions. Stop and think before responding to any email, call, or text.
• Don’t click unexpected links or attachments. Use trusted websites or apps to view account or order information.
• Beware of any requests for personal or account information, especially from unknown sources. ITS will never ask for your password.
• Be suspicious of any promises of gift cards, lottery winnings, or easy job opportunities. If it sounds too good to be true, it probably is.
• If you see a security alert pop-up window in your browser or desktop, do not call the number given or click any link. It’s likely a scam, and your device could be infected with malware. Call the ITS Service Desk immediately at 901.678.8888.

For more tips on keeping your personal and University data safe, visit our IT Security Phishing and Best Practices web pages.

Forward suspicious emails to abuse@memphis.edu, and report any lost devices or unusual account activity — such as unexpected Duo prompts — to the ITS Service Desk at umtech@memphis.edu or 901.678.8888.

Happy Holidays,
Robert Jackson, EdD
Chief Information Officer