ITS Security Alert: Phishing Scams

Information Technology Services (ITS) is providing the following alert to warn against ongoing phishing threats targeting UofM email accounts. Please take note of the following steps to avoid falling victim to an attack:

  • Never approve Duo requests you did not initiate. Decline and report them to the ITS Service Desk immediately.
  • Avoid acting on urgent or threatening language in emails. Take time to verify that the sender and the message are legitimate before clicking a link or taking other action that could create vulnerability.
  • Verify URLs for websites before providing usernames and/or passwords.
  • Do not click on links or attachments from unexpected or otherwise suspicious email messages.

If you receive an email that has a suspicious link or attachment, please report the message by clicking the Phish Alert Button in Outlook or forwarding the email to abuse@memphis.edu. For additional assistance or to report unusual account activity, contact the ITS Service Desk at umtech@memphis.edu or 901.678.8888.

Regards,

Robert Jackson, EdD
Chief Information Officer

Decommission of Ensemble

Canvas Studio will replace Ensemble as the video education platform. Studio provides users with the ability to record and host interactive video within Canvas. Faculty can also use Studio to create in-video quizzes, provide students with instant feedback on in-video quiz responses, sync in-video quiz grades directly to the grade book and assign videos based on MasteryPaths. The Studio platform also provides users with the option to automatically caption videos in 20 different languages, meeting federal accessibility requirements.

Ensemble will be decommissioned on August 31. Beginning May 16, Ensemble will be set to “read only.” This will provide current Ensemble users time to access their video content and transition it to Canvas Studio. UM3D has put together resources to assist faculty with the process of transitioning their instructional media from Ensemble to Canvas Studio. More information can be found via the link below.

Ensemble Video to Canvas Studio Transition

If you have questions, please contact UM3D via email at UM3D@memphis.edu.

Regards,

Robert Jackson, EdD
Chief Information Officer