Technology Recall:

Microsoft has issued a voluntary recall for Surface Pro, Surface Pro 2, and some Surface Pro 3 devices. To check if your device is eligible, visit the Microsoft AC Power Cord Recall website.

For a personal device, Microsoft will ask that you sign in or create an account for communication about the recall process. Note: This is not your University of Memphis account information.

For a University-owned device, contact the IT Service Desk (email: umtech@memphis.edu phone: 901-678-8888) or AskTom Chat. Your LSP will assist with the recall process.