Dear Colleagues and Students,

UMDrive.memphis.edu is a web-based file storage service used by faculty, students, and staff.  This service plays a critical role in teaching and learning, research, and administrative processes throughout our university.

As part of our commitment to continual improvement, ITS is reviewing UMDrive to determine how to improve our file storage services.  A survey was recently conducted to gather feedback for this purpose. Unfortunately, this has led to speculation of UMDrive’s imminent decommission, and this is inaccurate.

We understand that any changes to this critical service will require a very high degree of communication and coordination. I assure you that the project team responsible for recommending any changes to our file storage services will include participation from students, faculty, and staff.

ITS will keep you advised of future developments.

Thank you,

Ellen

As mentioned in my previous post, ITS has completed the upgrade of eCourseware (Desire 2 Learn) over the holiday break.  Please note the following important information regarding usage and training on eCourseware:

Here is the  Training Schedule for the new version of eCourseware.  Registration for these sessions is available through Learning Curve (faculty only).

Customized videos, covering the basic tools of eCourseware, can be found at Teaching and Learning Videos. Faculty may also access these training videos .  Please note:  login is required for both.

Individual consultations can be scheduled at Consultation Ticket

If you have additional questions:

• Email umtech@memphis.edu
• Call the Help Desk at 901-678-8888. Help Desk staff are being given additional training in eCourseware and will be able to answer many of your questions

Thank you,

Ellen