Getting Help. Throughout the course, you will be required to use various technologies inside and outside of the course. For assistance with course related technology, it is best that you contact our ITS Service Desk. Instructions for contacting the ITS Service Desk are provided here.
Enter a Service Request.
- Browse to http://umhelpdesk.memphis.edu
- Login using your username and password
- Select Request a Service
- Select Teaching and Learning Tools for Faculty
- Select Report a General CTL Issue
- Once you have completed the request, click submit
Contact the ITS Service Desk.
Contact the ITS Service Desk at 901.678.8888 (Available 24 hours a day, excluding University of Memphis posted holidays)