Smarthinking
provides online tutoring 24 hours a day, 7 days a week enabling you to get
the help you need when you need it. Through Smarthinking, you can connect
to live tutors from any computer that has Internet access, with no special
software installation or equipment required. The following options are
available to you via Smarthinking:
On-Demand Tutoring
– You can connect with an expert tutor live, with little wait time via
virtual whiteboard technology. These sessions are archived and available
for viewing by you at any time; only you and your tutor can view these
archived sessions.
Online Tutoring Subjects
|Website
Learn How to Access Live, Drop-In Tutoring
| Video
Scheduled Tutoring
– You can schedule a tutoring session in advance for a specific date and
time. These sessions are archived and available for viewing by you at any
time; only you and your tutor can view these archived sessions.
Learn more >
Online Tutoring Subjects
|Website
Learn How to Schedule a Tutor in Advance
| Video
Writing Center
– You can submit an essay or paragraph for critique by qualified writing tutors.
Improve Writing Skills
|Website
Learn How to Access the Writing Center
| Video
Submit a Question
– If you do not wish to receive immediate feedback, you can submit a
question for review by a tutor.
Understanding How it Works
| Website
Learn How to Submit Offline Questions
| Video
Technical Requirements: While no special software is required to use
Smarthinking, you may need to enable cookies and install Java for your
Internet browser to be compatible with the service. If prompted while
accessing the service, be sure to select “Allow all popups” for
“Smarthinking.com.”
Get Help and Support
Help and support is available to you as you use the service. See the
following technical support and contact information for additional help as
you access Smarthinking this semester.
Customer Service/Technical Support
– For technical support and questions related to Smarthinking, please
submit a customer service ticket to:
http://www.smarthinking.com/support/customer-service/
Online Knowledge Base
– You can also search the Online Knowledge Base for
immediate answers to your questions.
