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Information Technology Services (ITS) previously notified the campus about a security incident. ITS is continuing to work with security forensics experts to identify and remediate compromised systems. Service levels are continuing to improve. As part of our remediation efforts and out of an abundance of caution, the following actions will be taken for all Universal User ID (UUID) passwords: The minimum password length will be increased to 15 characters effective March 10. All passwords must be changed March 10-31 using the iAM website. This includes all students, faculty and staff. For more information about changing your password see our How to Change … Continue reading Required Password Change

That’s correct. Microsoft Teams is available to all faculty, staff and students. Microsoft Teams is the hub for group collaboration in Microsoft 365 that integrates people, content, and applications. Teams brings simplicity to teamwork by joining collaboration, sharing, and communication all under one platform. Microsoft Teams incorporates several applications into one. Here are a few functions offered: the chat function allows instant messaging between groups and individuals. Add GIFs, stickers or emojis to inject some personality into your conversation. Calls allow you to make audio and video calls over the network to students and colleagues. Channels are the conversations you … Continue reading Introducing Microsoft Teams

Enterprise video conferencing with real-time messaging and content sharing. Join anywhere, on Any Device Simplified video conferencing and messaging across any device. Zoom Meeting syncs with your calendar system and delivers streamlined enterprise-grade video conferencing from your desktop and mobile device. Enable quick adoption with meeting capabilities that make it easy to start, join, and collaborate across any device. Signing into Zoom Sign into Zoom site with your UofM credentials. (https://memphis.zoom.us) Upon initial sign-in, you will get a basic license. If faculty need a Zoom Enterprise License, please submit a service request. Hosting a Meeting in the Zoom App See our infographic about hosting … Continue reading Zoom Video Conferencing

Windows 10 is Microsoft’s latest Operating System. Windows 10 has become the successor to Windows 7 (which ends support on January 14, 2020). With your help, we can offer the students, faculty, and staff this latest Microsoft technology. Apprehensive about the transition from Windows 7 to Windows 10? We created documentation to identify the key points of what to expect when transitioning from Windows 7 to Windows 10. While the basis of the operating system remains the same, many of the visual aspects and functionality have been enhanced. Check out our document that explores and explains the differences between the … Continue reading Windows 7 to End Support 1/14/2020

umDrive service has been a place to store information, organize files, and support courses since 1998. On December 31, 2019, we said goodbye to umDrive as we decommissioned it. But, we wouldn’t leave you without an alternative. We encourage all faculty, staff, and students to begin moving their files to the University’s OneDrive service, a powerful storage and collaboration platform created by Microsoft. With OneDrive, you can share documents and other files with colleagues both within and outside of the University. OneDrive offers everyone 5TB (terabytes) of available storage space. Syncing your files to your OneDrive provides a secure and … Continue reading Vendor Decommission of umDrive

Did You Know OneDrive, Microsoft’s cloud storage service, is available for all UofM employees? This service provides a solution for sharing documents with internal and external (non-UofM) colleagues while working on research, class projects or administrative collaboration. OneDrive has five TB (terabytes) of available storage space. See IT6005 Campus Data Security Policy and the ITS Data Storage Guidelines for usage guidelines. To access OneDrive, visit the webmail site and log in using your email and password. Look for the App Launcher (nine tiles in a square) at the upper left of the screen, near the Office 365 logo. Select OneDrive … Continue reading OneDrive Available to All UofM Employees

Duo Multi-factor Authentication is required for all employees. Multi-factor authentication strengthens the protection of your information by adding a step to confirm your identity when you access certain UofM services and sites. Infographics Requesting and Using DUO Token Enabling Office Phone to Use DUO Using Duo Mobile App Full DUO Documentation View Full Duo Account Security Documentation

The University of Memphis is committed to the success of all students. We have launched YOU@Memphis (YOU), a personalized and free web portal dedicated to student health, happiness and success. This online portal emphasizes individual wellbeing and self-awareness in order to connect students to information, online tools, campus resources and opportunities—whenever they need it. With expertise in three main areas—succeed, thrive and matter— the YOU portal helps students assess and improve their health, sense of purpose and life trajectory. YOU works best when students’ answers are honest and open. For that reason, all personal information that students provide on YOU is kept … Continue reading YOU@Memphis

The University of Memphis implemented three security initiatives last fall to enhance the University’s IT Security. Planned enhancements included configuration changes to the campus network firewall, expanded use of multi-factor authentication and expanded IT Security Awareness Training. For more information on the upcoming initiatives and their potential impact, click here>>