BlueJeans has been our primary conference tool for faculty and staff since November 2015. While BlueJeans has served the University community well, it fell short in providing a cost-effective method that would include access for our 20K students.

What’s next?
To meet the need, we’ve adopted other conference and collaboration software tools like Zoom, Virtual Classroom/ Assignment, and Microsoft Teams.

What do I need to do?
If you have any recordings located on BlueJeans you will have to (1) move download these recordings and upload them to other supported services (OneDrive or Ensemble Video) or (2) delete the recordings from your account by July 30, 2021. (Note: If you don’t delete your recordings by July 30, 2021, the files will no longer be available to access. )

Where’s the documentation?
We have created a website for information about how to download or delete recordings from BlueJeans.

For assistance with BlueJeans, please contact the ITS Service Desk online, by email, or by phone at 901.678.8888.