YOU@Memphis

The University of Memphis is committed to the success of all students. We have launched YOU@Memphis (YOU), a personalized and free web portal dedicated to student health, happiness and success. This online portal emphasizes individual wellbeing and self-awareness in order to connect students to information, online tools, campus resources and opportunities—whenever they need it.

With expertise in three main areas—succeed, thrive and matter— the YOU portal helps students assess and improve their health, sense of purpose and life trajectory. YOU works best when students’ answers are honest and open. For that reason, all personal information that students provide on YOU is kept private.

As someone who interacts closely with students, please keep YOU in mind as a holistic tool worth recommending. Helping students make the most of their college experience is as easy as:

  • Step 1: Visit you.memphis.edu. On the homepage, students can get a breakdown of the portal or just jump right in.
  • Step 2: Students, faculty and staff can sign up using their myMemphis email account. As an extension of campus, YOU keeps all personal information that students provide on the portal private.
  • Step 3: Discover. Once inside, students can start to customize their profile or take one of three reality checks. Both features are designed to cater content like tips, quizzes, videos and campus resources based on general needs and interests of individual students.
  • Step 4: Revisit. The YOU portal is intended to be used throughout a student’s college life. With changing content and dynamic tools, there’s a use for YOU from move-in day to landing that first job.

If you have questions about You@Memphis, please contact Britney Bryson (bmsmmons@memphis.edu). If you would like to meet with a member of our Counseling Center team, please visit our website or call 901.678.2068 to schedule an appointment.

UofM Makes Enhancements to IT Security

The University of Memphis implemented three security initiatives last fall to enhance the University’s IT Security. Planned enhancements included configuration changes to the campus network firewall, expanded use of multi-factor authentication and expanded IT Security Awareness Training. For more information on the upcoming initiatives and their potential impact, click here>>

Duo Multi-Factor Authentication Required by February 4, 2019

Effective Feb. 4, Duo Multi-factor Authentication will be required for all employees. Multi-factor authentication strengthens the protection of your information by adding a step to confirm your identity when you access certain services.  More information about this initiative, including frequently asked questions, is located here>>

Employees are encouraged to enroll here now. Documentation and additional information about the service is available here>>

Those needing assistance should contact the ITS Service Desk by phoning 678.8888, emailing umtech@memphis.edu or visiting https://umhelpdesk.memphis.edu.

Information Technology Services Announces OneDrive

Did you know that you now have 5TB of storage space on you UofM One Drive? OneDrive (Microsoft’s internet-based storage platform) is available for use with external (non-UofM) colleagues. This service will provide a solution for sharing documents with others while working on research, class projects, or administrative collaboration. Remember, use of this service should align with all UofM policies and guidelines. (Please see UM1691 Campus Data Security Policy and the ITS Data Storage Guidelines.)

To access OneDrive, visit the University of Memphis Office 365 Webmail site (authenticate using your UUID and password). Look for the App Launcher (9 tiles in a square) at the upper left of the screen (near “Office 365” logo). Select OneDrive and let the collaboration begin!

Our OneDrive documentation highlights the features of Office 365 – OneDrive. ITS Center for Teaching & Learning will provide documentation and training. Visit Learning Curve for a listing of training.

Change in Service Desk Hours

ITS will implement a change in its Service Desk Call Center availability. Effective Sunday, May 6th, 2018, the ITS Service Desk will be available from 8:00 AM until 12 AM, seven days a week, excluding some holidays. Incoming calls after hours will be handled by voicemail services. If you require assistance after 12 AM, please leave a message or submit a service request. Messages will be checked daily and receive priority response the following business day. Thank you for your attention to this announcement and for your cooperation.

The Daylight Experience is on the Horizon

Beginning May 5, 2018, eCourseware will have a brand-new look and feel. The Daylight user layout in eCourseware makes it easy to navigate courses. From the visual look and feel to how users interact with eCourseware, Daylight helps ensure a best possible experience. Whether you’re a Faculty member setting up a quiz or a student uploading an assignment, the process should be simple. Daylight makes it easy to find what you need so that you can get things done faster. With new fonts, layouts, and color scheme, Daylight makes a great first impression. Its design invites users to dive right into their eCourseware experience and is accessible to those using assistive technologies.

For training, videos and updates see our Daylight Page.

ITS Launches New Wireless Access Pilot

Information Technology Services (ITS) is launching a new wireless access network pilot with an additional layer of security. Effective Aug. 14, uofm-secure will provide wireless users enhanced security for passwords and protection of University data. ITS welcomes your participation and cooperation in helping to keep both you and the University more secure with improved encryption. Existing UofM and uofm-guest wireless networks remain in place while the new uofm-secure network is tested. The need for two older networks will be addressed during the fall semester. To learn more visit our uofm-secure wireless page.

Get Started on the Right Foot with Blogs

If you’re just getting started using UoM blogs you’ll want to head to our Support page. There you can find Edublogs Getting Started site and other useful aides.

Blogs are a great tool, but having knowledge on how to use them makes this tool even more powerful.  Enjoy and happy blogging!