Dear Faculty and Staff,

Information Technology Services (ITS) welcomes you to the University of Memphis, and wishes you a successful academic year.  We understand this is a hectic time for everyone as the semester begins. However, we wanted to take a brief moment to provide you with these important reminders.

We encourage you to review tips for protecting your personal information by clicking this link: http://www.memphis.edu/itd/security/personal-information-security.php.  Additional security information is accessible by clicking links on the right-hand side of that page.  If you receive any suspicious email, you may forward it to abuse@memphis.edu for analysis.

Please continue using the helpdesk to request technical assistance. For your convenience, you may use http://umhelpdesk.memphis.edu to submit your requests on-line or you may call the helpdesk at 901.678.8888. Once your helpdesk ticket is submitted, someone will follow-up with you as soon as possible. 

Finally, please be sure to review the policies regarding information technology located at http://policies.memphis.edu/. We encourage you to especially review the following policies:

http://policies.memphis.edu/UM1691.htm

http://policies.memphis.edu/UM1337.htm

http://policies.memphis.edu/UM1566.htm

http://policies.memphis.edu/UM1535.htm

If you have any questions or concerns, please don’t hesitate to contact me!

Regards,

Ellen Watson

Chief Information Officer and Vice Provost for  Information Technology Services