Welcome – An Important Message about IT Services and Security

Information Technology Services (ITS) welcomes you to the University of Memphis, and wishes you a successful academic year.  We understand this is a hectic time for everyone as the semester begins. However, we want to take a moment to provide you with these important reminders.

We encourage you to review tips for protecting your personal information by clicking this link: 


Additional security information is accessible by clicking links on the left-hand side of that page.  If you receive any suspicious email, you may forward it to abuse@memphis.edu for analysis.


Please use the Service Desk to request technical assistance. For your convenience, you may use http://umhelpdesk.memphis.edu to submit your requests online or you may call 901.678.8888. Once your helpdesk ticket is submitted, someone will follow-up with you as soon as possible. 


Finally, please be sure to review the policies regarding information technology located at http://policies.memphis.edu/. We encourage you to especially review the following policies:






If you have any questions or concerns, please don’t hesitate to contact me!


Ellen Watson

Chief Information Officer

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