Important Information – Password Change Policy

As a part of our ongoing examination of campus processes, the University is implementing a policy change to enhance the overall strength and security of account passwords.  These changes address both the frequency and complexity of password changes.

Beginning June 9, 2014, all University of Memphis students, faculty and staff will be required to change their UofM UUID password every 180 days.  This policy change will take effect with all passwords changed on or after June 9, 2014.

In addition to the change in frequency, changes are also being implemented in the minimum requirements for passwords.  These changes will provide additional security by increasing password strength and making passwords more resistant to attack.  The new minimum requirements for passwords are:

Must be at least twelve (12) characters in length.

Must contain characters from at least three of the following categories:

  • lowercase letter (e.g. a, b, c),
  • uppercase letter (e.g. A, B, C),
  • number (e.g. 1, 2, 3), and
  • special character (e.g. _ ! $ % ^ * + – ).

Remember:  ITS will never ask you for your password.  When in doubt, send suspicious emails to

If you have any questions about the change in policy or need further assistance, please contact the ITS Service Desk at 901-678-8888.

Thank you,


Leave a Reply

Your email address will not be published. Required fields are marked *