Information Technology Services is closely monitoring an increase in spam and phishing attacks. Remember to treat unsolicited job opportunities, gift card requests, fund transfer requests, special offers and unexpected email attachments with skepticism. Even if a message appears to come from a trusted individual, be mindful of language or addresses used in the message, and be suspicious if they don’t match what you typically receive from the individual. Emails containing suspicious content or attachments may be forwarded to email@example.com for review.
umDrive was decommissioned on December 31, 2019. This website details the alternate services available for storage, collaboration and publication.
If you have any questions, feel free to submit a ticket at umhelpdesk.memphis.edu or contact the Service Desk at 901.678.8888. Local Support Providers are available to assist faculty and staff in determining the best available services to replace umDrive.
Information Technology Services will conduct an upgrade of our telecommunications infrastructure this summer. The upgrade will provide several benefits including: improved reporting and analytics for call centers, additional support for voice-over-IP (VOIP), lower monthly operating costs, decreased capital expenditures for equipment replacement, security upgrades and future savings related to cloud-based technologies.
Major components of the upgrade project will be performed during periods of low-call volumes in order to minimize campus impact. No hardware changes will be made to office phones as part of this upgrade. Updates and additional information will be provided when the project plan is finalized and we near the implementation dates.