“GHOST” Linux Vulnerability

ITS Security would like to alert the campus community of a recently announced Critical vulnerability that affects a number of Linux operating systems.  Dubbed the “GHOST” vulnerability, a flaw in the glibc library present in many Linux operating systems could allow a remote attacker to compromise an affected system through a buffer overflow against the gethostbyname() function.  Individuals responsible for Linux workstations or servers are strongly recommended to patch and reboot to protect against this vulnerability as soon as possible.  Please refer to your distribution’s support pages for further information and impacted releases, or departments may contact their area’s LSP.

https://access.redhat.com/articles/1332213

http://www.ubuntu.com/usn/usn-2485-1/

https://community.qualys.com/blogs/laws-of-vulnerabilities/2015/01/27/the-ghost-vulnerability

Thank you,

Ellen

 

ITS Security Training

ITS is offering a training session on Wednesday, January 28, 2015 from 11:00 a.m. – 12:00 p.m.  We encourage faculty and staff, especially those with administrative roles, to attend this training session.

Registration for the Information Security session is via our Learning Curve website at https://bf.memphis.edu/training/index.php

Steps to register:

  • Visit the site and click “ Manage your training”
  • Login with your user name and password
  • Under Registration on left menu, click “class schedule/registration”
  • Select “View All” in the category dropdown box
  • Scroll down to the Information Security session and click “Register”

Please report problems registering to the Service Desk at extension 8888.

Regards,

Ellen

 

Podcast Central Changes

In Fall 2007, Podcast Central was implemented as the University’s online hosting service for audio and video files. As we continue to grow and enhance our services, we are limiting the scope of Podcast Central. Effective December 23, 2014, access to Podcast Central will be “Read-Only”.  Depending on the size and purpose of your presentations, media content will be uploaded exclusively using one of our umMedia Services (currently Ensemble and Mediasite).  A survey has been added to the umMedia page which will help determine which program will best meet your needs.  Please submit the completed survey, and a member of the CTL staff will contact you for a consultation. Meanwhile, we ask that you purge Podcast recordings that are no longer needed as we prepare for this transition.

Thank you,

Ellen

Holiday Hours – ITS Technical Support

Please note the following holiday hours:

  • The Help Desk will close at 7:00 pm Wednesday, Nov. 26, and reopen at 7:00 am on Saturday, Nov. 29.
  • UC Tech Hub will close at 7:00 pm on Wednesday, November 26, 2014 and reopen at 7:00 am on Saturday, November 29, 2014.
  • McWherter Learning Commons will close at 6:00 p.m. on Wednesday, November 26, 2014, and reopen Sunday, November 30, at 1:00 pm.
  • Lambuth Student Union Lab will close at 7:00 pm on Wednesday, November 26, 2014, and reopen Sunday, November 30, at 1:00 pm.

More information can found on the UMTech webpage

Enjoy a safe and happy holiday!

Ellen

Phishing Email

Recently, you may have received email messages asking you to upgrade, update, or confirm your email account.  These phishing messages often ask you to respond with your username and password, or to click on a link to a non-Memphis website and input your personal credentials.  Please be aware that these messages are not legitimate and can be disregarded.

Information Technology Services (ITS) will never ask you for your username and password via email or over the phone, or ask you to verify your account to keep it from being disabled.

If you receive an email message that has a suspicious link, or asks you for account details such as your username and password, you can report the message to ITS staff via email at abuse@memphis.edu or over the phone by calling the ITS Service Desk at (901) 678-8888.  Further information regarding keeping your University account safe can be found at http://www.memphis.edu/its/security/.

Thank you,

Ellen

ITS Security Training – September 8, 2014

ITS is offering a training session on IT Security September 8, 2014, 11:00 a.m. – 12:00 p.m.  We encourage faculty and staff, especially those with administrative roles, to attend this training session.

Registration for the session is via our Learning Curve website at https://bf.memphis.edu/training/index.php.

Steps to register:

  • Visit the site and click “ Manage your training”
  • Login with your user name and password
  • Under Registration on left menu, click “class schedule/registration”
  • Select “View All” in the category dropdown box
  • Scroll down to the Information Security session and click “Register”

Please report problems registering to the Service Desk at extension 8888.

Regards,

Ellen

 

Welcome! Important Information from Information Technology

Dear Students,

Information Technology Services (ITS) welcomes you to the University of Memphis, and wishes you a successful academic year.  We understand this is a hectic time for everyone as the semester begins. However, we wanted to take a brief moment to provide you with these important reminders.

We encourage you to review tips for protecting your personal information by clicking this link: http://www.memphis.edu/itd/security/personal-information-security.php.  Additional security information is accessible by clicking links on the right-hand side of that page.  If you receive any suspicious email, you may forward it to abuse@memphis.edu for analysis.

Please continue using the Service Desk to request technical assistance. For your convenience, you may use http://umhelpdesk.memphis.edu to submit your requests on-line or you may call the helpdesk at 901.678.8888. Once your helpdesk ticket is submitted, someone will follow-up with you as soon as possible.

If you have any questions or concerns, please don’t hesitate to contact me!

Regards,

Ellen Watson

Chief Information Officer and Vice Provost for  Information Technology Services

 

Students – Exciting Opportunities for Technology Coaching

The Center for Teaching and Learning in IT Services recently published a newsletter with valuable information on tools, resources and workshops to provide students and faculty with the latest teaching technology.

Read all about these exciting opportunities here.

IT Services is committed to providing these tools to make things easier for you!

If you need help, please contact the IT Service Desk at 678-8888.

Have a great semester!

 

Ellen